Privacy Policy

  1. Order Cancellation Policy
    If you wish to cancel your order, you may do so within 24 hours of placing the order. Any cancellation request submitted after this timeframe will not be eligible for a refund.
  2. Refund Policy
    All refunds will be processed only if the cancellation request is received within 24 hours of placing the order. Refunds will be credited using the original payment method and may take up to 2-4 business days to reflect in your account.
  3. Order Placement Issues
    If you encounter any issues while placing an order, you can resolve them by contacting our support team via email or the Contact Us form on our website.
  4. Payment Confirmation Requirement
    It is mandatory to submit a screenshot of the payment confirmation while submitting an order. Orders without payment confirmation may not be processed.
  5. Communication and Order Confirmation
    All communication related to order confirmation, updates, and other details will be sent exclusively to the registered email address provided at the time of purchase. Please ensure that your email address is accurate and accessible.
  6. Data Protection and Privacy
    We are committed to protecting your personal data. Any information shared during order placement, including your name, email address, and payment details, will be kept confidential and used solely for processing your order. We do not sell, share, or distribute your information to third parties without your consent.
  7. Changes to the Privacy Policy
    We reserve the right to update or modify this Privacy Policy at any time without prior notice. It is recommended to review this policy periodically for any changes.
  8. Contact Information
    For any further inquiries, support, or concerns regarding this Privacy Policy, please contact our customer service team at [support@kgf.com].